Return Policy

Return Policy (14 Days)

 Updated Policy: Effective 10/5/19 

All production knives are eligible for a refund minus return shipping costs.

  • Item must be new/unused original condition
  • All original packaging must be included and not damaged

All Custom Knives will be subject a 5% Restock Fee (unless store credit is chosen). Please understand these are very expensive knives, super hard to get and very costly to ship and process payments on.

 

EKnives.com

PO Box 2070

Hixson, Tn 37343

How it Works

  • Please Contact Us info@eknives.com or 423.525.9477 Call/Text

You will be emailed a pre-paid shipping label to get the item back to us. The item must be brand new and unused, including the original manufacturer packaging and paperwork. Once we receive the item we will issue a refund minus the $12 cost of the return shipping label.

Returning an item with damaged or missing packaging may incur additional fees. If the item is found to be defective return shipping costs will be waived and Your refund will be issued in the same form of payment we received.

We do not reimburse cost of shipping for the initial order.

If you have any questions or concerns please contact us at info@eknives.com or you can call or text us at 423/525.9477