Return Policy (14 Days)
All production knives are eligible for a refund minus return shipping costs.
- Item must be new/unused original condition
- All original packaging must be included and not damaged
All Custom Knives will be subject a 5% Restock Fee (unless store credit is chosen). Please understand these are very expensive knives, super hard to get and very costly to ship and process payments on.
NOTE: "Preowned Knives" may be returned for Store Credit only, No Refunds on Preowned inventory.
PO Box 2070
Hixson, Tn 37343
How it Works
- Please Contact Us email@example.com or 423.525.9477 Call/Text
You will be emailed a pre-paid shipping label to get the item back to us. The item must be brand new and unused, including the original manufacturer packaging and paperwork. Once we receive the item we will issue a refund minus the $15 cost of the return shipping label with included insurance.
Returning an item with damaged or missing packaging may incur additional fees. If the item is found to be defective return shipping costs will be waived and Your refund will be issued in the same form of payment we received.
We do not reimburse cost of shipping for the initial order.
If you have any questions or concerns please contact us at firstname.lastname@example.org or you can call or text us at 423/525.9477