Return Policy

Return Policy (14 Days)

All production knives/gear are eligible for a refund minus return shipping costs $20 prepaid shipping label. 

  • Item must be new/unused/uncarried original condition
  • All original packaging must be included and not damaged

All Custom Knives will be subject a 5% Restock Fee (unless store credit is chosen). Please understand these are very expensive knives, super hard to get and very costly to ship and process payments on.

 

NOTE: "Preowned Knives" and "Sale" are final sale. No Refunds or exchanges.

Our Shipping Address:

EK

4725 Adams Rd 

Suite 103

Hixson, Tn 37343

How it Works

  • Use the return portal at EKnives.com
  • Please Contact Us info@eknives.com or 423.525.9477 Call/Text

You will be emailed a $20 pre-paid shipping label to get the item back to us. The item must be brand new and unused, including the original manufacturer packaging and paperwork. Once we receive the item/inspect it we will issue a full refund minus the $20 cost of the return shipping label with included insurance.

Returning an item with damaged or missing packaging may incur additional fees. 

Please Note: We do not reimburse cost of shipping for the initial order.

If you have any questions or concerns please contact us at info@eknives.com or you can call or text us at 423.525.9477