Return Policy (14 Days)
All production knives/gear are eligible for a refund minus return shipping costs $20 prepaid shipping label.
- Item must be new/unused/uncarried original condition
- All original packaging must be included and not damaged
All Custom Knives will be subject a 5% Restock Fee (unless store credit is chosen). Please understand these are very expensive knives, super hard to get and very costly to ship and process payments on.
NOTE: "Preowned Knives" and "Sale" are final sale. No Refunds or exchanges.
Our Shipping Address:
4725 Adams Rd
Hixson, Tn 37343
How it Works
- Use the return portal at EKnives.com
- Please Contact Us email@example.com or 423.525.9477 Call/Text
You will be emailed a $20 pre-paid shipping label to get the item back to us. The item must be brand new and unused, including the original manufacturer packaging and paperwork. Once we receive the item/inspect it we will issue a full refund minus the $20 cost of the return shipping label with included insurance.
Returning an item with damaged or missing packaging may incur additional fees.
Please Note: We do not reimburse cost of shipping for the initial order.
If you have any questions or concerns please contact us at firstname.lastname@example.org or you can call or text us at 423.525.9477