Holiday Shipping Delays-Please Beware Transit Times May Be Delayed
- If your order is placed by 3pm EST it will ship that day, guaranteed!
- Paid shipping gets priority for packaging
- If you pay for shipping and it does not get to you in time, we do not refund paid shipping
Please Note: Paid Shipping is Non Refundable!
We will do our job in getting it out if it is placed by 3pm EST, after that it is out of our control
We cannot control the Shipping Company or transit times.
Note: UPS is delivering in some areas on Saturdays but Saturday delivery is not guaranteed.
UPS does not Ship to PO Boxes, We need physical addresses for your order.
All Orders Ship same day if placed before 3PM EST Mon-Fri.
We do not ship on Saturday.
If you need a shipment by a specific day please contact us prior. 423.525.9477 Call/Text.
We ship UPS and USPS Only
Note: Some items cannot be shipped via USPS (i.e. certain knives, Sprays etc.) and we reserve the right to modify your shipping selection if necessary to meet laws.
FREE SHIPPING On Orders over $150 (Typically 4-7 days)
Please note "Free Shipping" is the slowest option meaning (UPS Surepost or USPS First Class) so please allow 5-7 days for delivery.
Most orders are shipped without a signature required. If you have a preference (i.e. "I want to signature" or "No signature required") please let us know in the comment box at checkout.
UPS ground delivery "estimates" map shown below. We are located in Chattanooga, Tn so this map is accurate for UPS ground delivery.
Shipping times are in business days (not weekends).These times are never a guarantee with shipping couriers as delays can happen from time to time. Delivery costs are not refundable.
- To see shipping options available for your order simply "add to cart" then proceed to checkout and enter shipping information. You will then see shipping options.
- If you need an order by a specific day please email or call/text first. 423.525.9477
Prior to placing an international order (defined as outside the United States of America), you must contact us at the information listed under the “contact us” section of the Website. There are numerous export and import restrictions regarding tactical and outdoor Products. International purchasers assume all risk of loss, theft, customs seizures, clearance, duties, levies, fees, taxes, storage charges, broker fees, and the like associated with international shipments (the foregoing collectively, “International Shipping Events”), and you agree that EKNIVES shall not be held liable for any International Shipping Events.
We will not falsify customs forms – please do not ask us to. It is against the law and not an option. We do not currently ship to Russia. We WILL NOT pay your country’s import duties, brokerage, or customs fees. They are your responsibility no matter what. No matter how we ship it, how it is delivered or what you buy – you pay your country’s taxes, duties and all other fees. There are no exceptions to this policy whatsoever.
Note: Some Countries Including Canada have very strict customs and therefore we cannot ship many of our items to Canada including autos or balisongs. Please contact us before purchasing.
International Customer Conditions:
- Customer must pay all shipping fees
- Customer must pay any and all taxes, duties, etc. (we do not control those costs)
- International Customer must pay via Wire Transfer
- If items get lost, stolen, or seized by customs, we are not accountable, and cannot give a refunds.
- Customer must understand their own/carry laws in their country and have proper permits where applicable
- Customer must pay all shipping fees for returns & exchanges, as well as warranty work
- Please note that we do not falsify customs documents. We will list exact items and exact values, in accordance with national and federal laws. If you believe that your items will be seized at customs when labeled appropriately, we urge you to carefully consider this.